Smarter
Transportation Management
Smarter
Transportation Management
Transit Scheduling, Dispatching & Trip Optimization
One integrated platform for Demand Response, Paratransit, Microtransit and Rural & Community Transportation Providers
Powerful Features That Drive Operations
AI-Powered Scheduling
Reduce manual scheduling time, make better use of your fleet, and adapt to changing demands while keeping dispatchers in control.
Real-Time Fleet Tracking
Track vehicles and drivers live with complete real-time visibility of routes, status updates, and operations control.
Automated Operations
Automate alerts, maintenance reminders, and operational workflows to reduce manual effort and improve efficiency.
Powerful Reporting
Flexible reporting helps agencies track ridership, mileage, funding sources, and service performance in one place - get a 360° view of your entire operation.
Our Core Solutions
Explore the platforms that streamline transportation and case management operations.
Transportation Management
Streamline trip scheduling, dispatching, and real-time vehicle tracking for efficient transportation services.
Efficient Case Management
Keep case workers and clients informed with centralized communication and real-time updates.
Transportation Management
Transportation Manager –a suite of products combined to create a comprehensive, web-based information system for transportation providers. Each agency is able to select the modules that will best suit their needs.
Trip Notify
Automated ride reminders notify passengers before pickup, reducing no-shows and keeping schedules on track.
Tablet Integration
Driver tablets serve pre-trip inspections, assigned routes, and voice-guided GPS navigation with live traffic layering.
Cloud Optimization
Automatically optimize routes using smart scheduling and cloud-based algorithms.
Smart Cards / Fare Cards
Smart fare management streamlines payments with secure prepaid cards and real-time fare processing.
Locate My Bus
Mobile app access keeps passengers informed with live tracking, trip updates, and ride management.
Regional Coordination
Agency collaboration enables resource sharing, coordinated dispatching, and improved service coverage.
Our Core Solutions
Explore the platforms that streamline transportation and case management operations.
Transportation Management
Streamline trip scheduling, dispatching, and real-time vehicle tracking for efficient transportation services.
Efficient Case Management
Keep case workers and clients informed with centralized communication and real-time updates.
What Our Customers Say
I take pride in recommending Shah Software since we have been associated with it since the earliest stages and even helped kick start the transportation management software suite. Over two decades ago, I met Mr. Shah, the owner, for lunch in Uvalde, Texas. It was over lunch that I suggested his company come up with a transportation management software system more suited for small and rural transit agencies. I did not realize the chain of events I had just set in motion! Shah and I spent the next few months brainstorming: daily talking about transit agencies needs and reporting requirements. Before I knew it, what started as a spontaneous suggestion grew into a full-fledged Transportation Management suite of software. I have been using Shah Software for last 20 plus years. Without fail, Shah Software has adapted to meet the ever changing reporting requirements. Technical assistance is very quick. Our suggestions are taken seriously and many are later integrated into the system. Shah Software allows me to voice my concerns and have an active role in developing a system that works for me. I would only use Shah Software and it is all I recommend!.
Sarah Hidalgo-Cook
General Manager, SWART
Uvalde, Texas
I am the Director of Transportation for the Heart of Texas Council of Governments. We service5 counties in Central Texas utilizing 22 buses and currently average approximately 100 trips perday. We began using Shah Software in 2014. Shah has been an instrumental figure in keepingour department running smoothly and efficiently and allows us real time updating to make sureour drivers are always aware of any last-minute changes to their schedules. We can depend onthem for timely support, which is critical for ensuring we don’t have downtime. The software notonly keeps track of customer information and trip scheduling, but we also useit for tracking other relevant data and reporting, including:
•Financial reports critical for securing grants.
• Vehicle maintenance costs and service history.
• Driver training history.
• Tracking client history including completed trips, canceled trips, and no-shows.
I would recommend Shah to other agencies. You may reach me directly at (254) 292-1881 or on my cell, (254) 366-6669.
Rep Pledger, Director of Transportation
Heart of Texas Council of Governments
Waco, Texas
Public Transit Services is proud to be one of the very first users of the Shah Software Dispatch Scheduling Transportation Manager Program. Our relationship with Jagat Shah and his team spans 25-plus years and the partnership has proven to be a success. During this time, our agency has witnessed the continued development of cutting-edge transportation software that has benefited our agency and other transit providers across the United States. The Shah Software Program is user friendly and requires minimal training for staff members. One of the most uniquely beneficial parts of Shah Software is customer service which is provided directly by Shah and/or his team. With Shah Software, you are never just a number. You can be sure that you will receive one-on-one access to Mr. Shah or one of his highly qualified team members.
Reta Brooks, Executive Director
Public Transit Services
Mineral Wells, Texas
"Shah Software has done a great job with their continuing development of cutting edge dispatching software. River Cities Public Transit has been a customer since 2006 and during that period our ridership has gone from 300 rides/day to 1200 rides/day and a 24 X 7 service.
The software is web-based and is extremely easy to navigate. The tech support at Shah Software is very responsive and will address immediately any concern or issue that we may have.
Without any reservation, we would recommend this software to any transit that is looking for a dispatching and scheduling system. If you have any questions, please feel free to call us at 605-945-0403."
Ron Baumgart, Executive Director
River Cities Public Transit
Pierre, South Dakota
We approached Shah Software 2 weeks prior to launching our new on-demand service and within those two weeks, we were fully functioning and running the Microtransit app. After 2 short weeks, our customers can book their rides through the Shah Software app using their mobile device, and the requests go directly to the relevant driver on duty.
Adopting this software much sooner would have been nice. However, the quick turnaround by Shah has made our dream come true. When I hear about other transit systems spending three times as much time on their project and still not being operational after six months, I realize that we made a wise choice in choosing Shah Software as our dispatch software vendor.
We highly recommend Shah software without any reservations. If we (Colorado Valley Transit) can be of assistance, please feel free to contact us. A huge shout out to Jagat Shah and Shah Software!
Angela Wallace, Deputy Director
Colorado Valley Transit
Columbus, Texas
Built for Communities That Expect More
Contact
Information
Phone
1-800-968-2748
info@shahsoftware.com
Address
13601 Preston Rd, Suite E450 Dallas, TX 75240
Achievements &
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